Shipping and delivery

Processing Time

All orders are processed within 24 hours (excluding weekends and holidays). Once your order has been processed, it will be shipped promptly.

Shipping Time

Delivery times vary depending on your location and the shipping method selected at checkout. Shipping time estimates are provided by the carrier and are not guaranteed.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information (if applicable).

Shipping Delays

We are not responsible for delays caused by the shipping carrier, weather conditions, customs, or other factors beyond our control.

Address Accuracy

Please ensure that your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

We are not responsible for lost, stolen, or misplaced packages once they have been marked as delivered by the carrier.

Delivery Issues

If your order arrives damaged, please contact us within 48 hours of delivery with clear photos so we can assist you.